What is Client Satisfaction?

Customer satisfaction is defined as a measurement that determines how happy customers are with a company's products, services, and capabilities. Customer satisfaction information, including surveys and ratings, can help a company determine how to best improve or changes its products and services.Customer Satisfaction Score (CSAT) is one of the most popular methods of measuring customer satisfaction. Ask clients to rate the quality of the services they received from your company

“The customers are always right.”
And if they’re not satisfied with your product or service you might be wrong.

Enhance Customer Satisfaction

Customer Experience Enhancement (CEE) is about understanding that customers judge companies based on the sum total of their interaction with the company and the brand.On an intuitive level, it makes sense that a customer's total experience is important to the customer's view of their experience with the company.

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Know your customer
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Understanding Customer’s Expectations
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Software Value
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Quality Assurance
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